Last updated: October 12, 2026
This Privacy Policy describes how PHARMACEUTICAL TW3 LLC (“we,” “us,” or “our”) collects, uses and shares personal information when you visit or make a purchase from pharmaceuticaltw3.com (the “Site”).
Information we collect
- Order information: name, shipping and billing address, email address, phone number (optional) and the products you purchase.
- Payment information: payments are processed by third-party payment providers such as PayPal. We do not receive or store your full card number.
- Account information: if you create an account, your name, email address and order history.
- Device and usage information: IP address, browser type, pages viewed, referring website and similar data collected through cookies and similar technologies.
- Communications: messages you send us, such as customer service emails.
We do not ask for, and you should not send us, medical records or health information.
How we use your information
- To process, ship and deliver your orders and send order and shipping confirmations.
- To provide customer support and handle returns and refunds.
- To detect and prevent fraud and keep the Site secure.
- To improve the Site and understand how visitors use it.
- To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any email.
- To comply with legal obligations.
How we share your information
We share personal information only with service providers that help us run our business, including our e-commerce platform and hosting providers, payment processors, shipping carriers, email providers and analytics providers. These providers may use your information only to perform services for us. We may also disclose information if required by law or to protect our rights.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money.
Cookies
We use cookies to keep items in your cart, remember your preferences and measure Site traffic. You can control cookies through your browser settings; disabling them may affect how the Site works.
Data retention
We keep order information for as long as needed to fulfill your order and to meet our tax, accounting and legal obligations, and then delete or anonymize it.
Your privacy rights
Depending on your state of residence (for example, California, Colorado, Connecticut, Virginia or Utah), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of targeted advertising. To make a request, email [email protected]. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.
Children
Our products are intended for adults. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission over the internet is completely secure.
Categories of personal information (CCPA notice at collection)
| Category | Examples | Purpose | Disclosed to |
|---|---|---|---|
| Identifiers | Name, email, shipping address, IP address | Orders, support, fraud prevention | Platform/hosting, payment, shipping and email providers |
| Customer records | Billing address, phone number | Payment and delivery | Payment processors, carriers |
| Commercial information | Products purchased, order history | Order fulfillment, returns, accounting | Platform and accounting providers |
| Internet activity | Pages viewed, device and browser data | Site security and analytics | Hosting and analytics providers |
| Approximate location | Derived from IP address or shipping address | Tax calculation, fraud prevention | Platform and payment providers |
We collect this information directly from you, automatically from your device, and from our payment and shipping partners. We do not collect precise geolocation, and we do not use sensitive personal information to infer characteristics about you.
Do Not Track and Global Privacy Control
We honor Global Privacy Control (GPC) signals as an opt-out of sale or sharing. Because there is no common industry standard for “Do Not Track” browser signals, we do not respond to them. See Your Privacy Choices.
Where your information is processed
Our e-commerce platform and service providers may store and process information in the United States, Vietnam and other countries. When information is transferred, we take steps to protect it as described in this policy.
California and Nevada residents
California residents may request information about disclosure of personal information to third parties for their direct marketing purposes (California Civil Code § 1798.83); we do not make such disclosures. Nevada residents may submit a request to opt out of the sale of covered information; we do not sell covered information.
Changes
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.
Contact us
PHARMACEUTICAL TW3 LLC
1008 20th St NW, Albuquerque, NM 87104, United States
Email: [email protected]