Last updated: October 12, 2026
This Shipping Policy explains how orders placed on pharmaceuticaltw3.com are processed and delivered. The store is operated by PHARMACEUTICAL TW3 LLC, 1008 20th St NW, Albuquerque, NM 87104, United States.
Where we ship
We ship to addresses in all 50 U.S. states and the District of Columbia, including APO/FPO/DPO military addresses and P.O. boxes. We do not currently ship outside the United States.
Shipping rates
| Method | Cost | Processing time | Delivery time after shipping |
|---|---|---|---|
| Standard Shipping | $7.99 flat rate per order | 1–2 business days | 3–7 business days |
The shipping cost is shown at checkout before you pay. Business days are Monday through Friday, excluding U.S. federal holidays. Total delivery time is typically 4–9 business days from the date your order is placed.
Order processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. During high-volume periods processing may take longer; we will email you if your order is delayed.
Order tracking
When your order ships, we send a shipping confirmation email with the carrier name and tracking number. You can also check your order status at any time on our Track Order page.
Sales tax
Applicable state and local sales tax is calculated at checkout based on your shipping address.
Incorrect address
Please make sure your shipping address is complete and correct. If you notice a mistake, email us as soon as possible at [email protected]. We can update the address only before the order ships. Packages returned to us because of an incorrect or incomplete address can be reshipped after you pay the shipping cost again.
Lost, delayed or damaged packages
If your tracking shows no movement for 7 business days, your package is marked delivered but you did not receive it, or your order arrives damaged, contact us within 30 days of the expected delivery date. Include your order number and, for damaged items, photos of the package and products. We will work with the carrier and send a replacement or issue a refund as described in our Returns & Refunds Policy.
Carriers
Orders ship with major U.S. carriers such as USPS, UPS or FedEx. The carrier is selected based on the destination and package size. A signature is not normally required.
Shipping restrictions
We currently ship only to U.S. addresses. We are not able to ship to international addresses or to freight-forwarding services that re-export packages outside the United States.
Weather and holidays
Carrier delays caused by severe weather, peak holiday periods or other events outside our control may extend delivery times. We will help track any delayed package.
Contact
Questions about shipping? Email [email protected] and include your order number.